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Advocating for Adolescent Reproductive Health in Sub-Saharan Africa [PDF]
Also available in French in [PDF] format.
Chapter 8. Responding
to Opposition and Criticism: Dealing
with Disagreement
Every program has critics. Advocates for adolescent reproductive health
programs must be prepared to address objections from people who do not
share their views. This may not be easy, but it provides an opportunity
to educate and communicate with the public. Some critics will not be
not confrontational about their beliefs, but it is important to anticipate
what they may say and respond accurately. Open discussion allows everyone
to be heard and different ideas to be considered. Open communication
may lead to a compromise that is acceptable to all sides.
Since almost all advocacy depends on convincing people to support a
cause, advocates must successfully argue their position. Many people
who support programs to keep youth safe from HIV/AIDS will not say so
publicly unless they think it's important to speak out. Even some opponents
of reproductive health programs for youth can be made supporters if they
receive information, have their questions answered, and are invited to
contribute to the debate. Providing information, listening to others,
answering questions, and responding to concerns provide the best chance
of building support in a community.
Sources of Opposition
It is very important to know who opposes the program or proposal under
consideration, why they do so, and what arguments and strategies these
critics will use. Opposition can arise from many sources.
- Some people object because they feel they have been left
out of the process. Advocates should make every effort
to involve representatives of all areas of the community
from the earliest discussions about a desired policy. It
is particularly important not to leave out traditional
leaders, religious leaders, or parents. Spending the time
to win support from these important people ensures that
the community is involved in the campaign.
- Some people may oppose a policy because they have questions
about its necessity, what is being proposed, or how the
plan will be implemented. Listening to their concerns,
providing more information, and working to incorporate
their thoughts into the plan can transform these critics
into supporters.
- Some people oppose reproductive health programs because
they believe the programs undermine their culture. They
may see these programs as a sign of outside influence.
Taking the time to hear these individuals' concerns and
to show them how the program reflects the values of the
community and culture may help convince them to support
it. Earning support from a respected traditional leader
may show others that the program is needed and appropriate.
- Some people believe that teaching young people about
reproductive health is religiously and morally wrong. As
in the above example, listening to these critics' concerns,
showing how the program reflects the morals of the community,
and finding common ground may win their support. The endorsement
of a respected religious leader may help convince these
people that the program is consistent with their religious
beliefs.
- Other critics may think adolescent reproductive health
programs are unnecessary. A focused public education campaign
is an effective way to build public awareness about teen
health issues. By sharing some local adolescent health
indicators with the public and by describing how young
people's health will be improved by the proposed program,
advocates can persuade many people to support it. The needs
assessment is a good way to gather this kind of information.
- Some people may be nonsupportive for personal reasons.
They may not wish to support a program or policy that a
particular person is backing. One of the benefits of working
in a network is that others can step forward to show that
the idea is not the property of any one person or group.
Some people will never change
their views, no matter what is said. Attempting
to convince them can be a waste of time. It is
far more important to reach out to the people who
are willing to consider supporting adolescent reproductive
health information and services. It can be difficult
to resist the urge to try to convince determined
opponents, but it is more effective to concentrate
on people who will listen with open minds. These
people may be undecided or unaware of the importance
of the proposed program or policy. They may not
initially agree with advocates' position, but be
willing to reconsider their beliefs if given more
information.
At times, advocates may choose to publicly
respond to resolute opponents. The goal is
rarely to convince adversaries but rather to
use the debate to educate the public about
the issues and build support among a broader
audience. |
How to Deal with Opposition and Criticism
The first step in dealing with uncertain or unsupportive people is to
listen to their concerns. Listening to the other side of the issue and
understanding what causes another person to disagree demonstrates respect
for his or her beliefs and permits an effective and appropriate response.
The most important tool in convincing critics is clear and accurate
information. People form opinions based on the information they have;
giving them more information may help them reevaluate their opinions.
Others may want to talk about morality, or whether a reproductive health
activity is supported by cultural values or religious beliefs. A reproductive
health advocate must learn to listen for the underlying reasons for criticism
and be prepared to respond to those underlying reasons as well.
Strategies
Form networks with other youth-serving organizations. Working
as a group makes each member stronger. See Chapter 3, Building
Networks for more information.
Think strategically. One influential leader can help persuade
other people. Before seeking to convince people who may disagree, concentrate
on an opinion leader who is likely to be supportive. Use his or her support
to convince others.
Be prepared. Look ahead at who might object to the advocacy agenda
and what he or she may say. Consider whether past statements give a sense
of what kind of information he or she may listen to. Prepare the message
before meeting with the person.
Pick a persuasive message. Different kinds of information convince
different people. For example, a parent may be concerned that a new education
program will provide too much information about sexuality, but will agree
that youth need more help understanding and preventing AIDS. In this
case, emphasizing that the program will prevent AIDS is more effective
than giving general information. Focusing on the areas where people agree
with the goals will help build common ground.
Speak in terms the audience understands. Reproductive health
professionals sometimes speak to the public using technical terms. Remember
to use language that will be understandable to the audience.
Know when (and when NOT) to be defensive. Sometimes, ignoring
the statements of critics makes their opinions sound valid. When opponents
use inaccurate information, prepare to answer them with statistics, anecdotes,
and other information. Providing this information can give people a better
basis for making up their own minds. It is equally important, however,
to know when to back down. When advocates seem to be attacking a popular
person or institution, the perception can seriously damage an advocacy
agenda. Having a public "war of words" with a policy maker
or a religious or traditional leader might attract attention
to the cause, or it might ruin the effort. Think carefully about possible
reactions before responding.
Encourage open and civilized debate. Communication is essential
to addressing the concerns of the public and the objections of the opposition.
Participate in programs at which schools and other public organizations
raise and discuss questions about the program or policy. Ensure that
all public meetings adhere to rules that encourage order.
Look for other ways of reaching goals. Sometimes, despite everyone's
best efforts, advocates are unable to convince a policy maker whose support
is critical to the success of the advocacy campaign. One influential
opponent may be able to block a plan for a long time. For example, if
a school headmaster refuses to allow a peer education program to run
on school grounds, advocates for the program might ask another institution,
like the local youth center, to permit the peer education program to
be based there instead.
Compromise
When an opinion leader or policy maker will not be completely persuaded,
advocates may be faced with the decision of whether or not to compromise.
Compromise is often difficult and may cause disagreement among members
of an organization or network. The questions below may help groups come
to agreement regarding compromise.
Is the compromise acceptable?
There are probably some points at which no one will agree to compromise,
and these should be clearly recognized and stated. Advocates must sometimes
set priorities and decide what they can give up to achieve the greatest
good.
The possibility of compromise may lead to difficult discussions, especially
if some members feel their priorities are being ignored. Compromise can
breed disagreement among allies. Strong leadership is key to reaching
consensus.
What are the guiding principles for compromise?
Once compromise has been agreed on, advocates must determine the shape
and extent of the compromise they can accept. Advocates should consider
both the best possible and other acceptable outcomes. If the goal is
to ensure a policy that makes contraceptive methods available to adolescents
in a particular town, advocates will need to consider what to do if there
is resistance from local service providers. Possible outcomes may include
their making a few methods of contraception available to youth; setting
up separate services for youth in a new clinic with possible financial
problems; supporting a full spectrum of services for youth in a nearby
city; or several other possible variations in services for young people.
Advancing in small steps is not compromising when it is clear that this
is the best strategy to advance the issue. For example, if the goal is
to introduce reproductive health education into the schools for all students
over ten years old, a network may help by promoting reproductive health
education for students ages 15 to 19. In several years, parents may be
more comfortable with the reproductive health education, and the network
can then discuss teaching younger students.
What about failure?
Advocates must know how to proceed when it becomes clear that their
efforts may fail. They must consider when to quit, learning from the
failure, and what to do next. For example, perhaps a policy to make the
full range of contraceptive methods available to youth is unpopular.
The network should try to determine whether a different strategy might
achieve the original objective.
Source/Citation:
Shannon A. Advocating for Adolescent Reproductive Health in Sub-Saharan Africa. Washington, DC: Advocates for Youth, 1998.
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