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Parent-Child Communication Basics: An Education Program to Enhance Parent-Child Communication Steps | Responses | Encouraging Sound open and positive before you make a decision. | "Tell me more about the prom …" "It's wonderful that you want to go …" | Fact Finding Get information to make a decision or state your ideas. Who, what, where, when, why, how? | "I need more information …" "Tell me more …" | Restating Understand the facts; be clear about what the other person is asking. | "What you're asking me is can you go to the prom and stay out all night?" | Reflecting Identify your feelings and the feelings of the other person. | "I know you're excited about the prom and you will probably be disappointed that you cannot stay out all night. I am glad that you get to go." | Summarizing Clearly state the decision or agreement. | "This is my decision … you can go to the prom, go to the party afterwards, and be home by 2 am." OR "This is what we agreed upon … you can go to the prom, go to the party afterwards, and be home by 2 am. Is that right?" |
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