Publications
Steps of Active Listening Print

Parent-Child Communication Basics: An Education Program to Enhance Parent-Child Communication

Steps

Responses

Encouraging
Sound open and positive before you make a decision.

"Tell me more about the prom …"

"It's wonderful that you want to go …"

Fact Finding
Get information to make a decision or state your ideas. Who, what, where, when, why, how?

"I need more information …"

"Tell me more …"

Restating
Understand the facts; be clear about what the other person is asking.

"What you're asking me is can you go to the prom and stay out all night?"

Reflecting
Identify your feelings and the feelings of the other person.

"I know you're excited about the prom and you will probably be disappointed that you cannot stay out all night. I am glad that you get to go."

Summarizing
Clearly state the decision or agreement.

"This is my decision … you can go to the prom, go to the party afterwards, and be home by 2 am."

OR

"This is what we agreed upon … you can go to the prom, go to the party afterwards, and be home by 2 am. Is that right?"

 
AMPLIFYYOUR VOICE.ORG
a youth-driven community working for change
AMBIENTEJOVEN.ORG
Apoyo para Jóvenes GLBTQ
for Spanish-speaking GLBTQ youth
MYSISTAHS.ORG
by and for young women of color
MORNINGAFTERINFO.ORG
information on emergency birth control for South Carolina residents
YOUTHRESOURCE.ORG
by and for gay, lesbian, bisexual, transgender, and questioning youth
2000 M Street NW, Suite 750  |  Washington, DC 20036  |  P: 202.419.3420  |  F: 202.419.1448
COPYRIGHT © 2008 Advocates for Youth. ALL RIGHTS RESERVED  |  Contact Us   |  Donate   |  Terms of Use   |  Search